Oram - Service Department Customer Stisfaction Questionaire

Oram Material Handling Systems

Please rate our performance on each item listed.

1.	Promptness and courtesy in taking your service request.
2.	Knowledge and helpfulness of the service advisor.
3.	Timely response to your service request.
4.	Completeness of the service work.
5.	Rate our technicians on the following issues:
	Knowledge and skill
	Courtesy and helpfulness
	Cleanliness of work area
6.	Rate your overall satisfaction with the quality of service.

What percent of your total service is performed by Oram? %

How can we make our Service Department more responsive to your needs?

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